Control For Available Status
In the Control Panel > Control for available status, you can see all the statuses currently set in the system.
The main options from the screen are;
Agent / Drivers - Yes / No sets if this status can be applied to a job by the driver on the mobile app.
CRM Link - Sets wether the status transfers a note of this to HubSpot if the HubSpot integration is in use
Customer Site - Offline / Online sets if this status is displayed online against the job, if this is offline, this will just be visible to internal system users and not customers
Extra Info Censored - Open / Censored sets if any information typed along with the status is visible to the customer or not. If censored the extra information is only visible internally.
Send Email - On / Off sets if this status will trigger an email update to the customer